New Clients

Once we agree to work together, I will send you an invitation to join my online, HIPAA compliant Telehealth platform.  You will create a user name and password and most communication following your registration will happen there.  Through your client portal, we will be able to email one another, handle session payment, and share documents.

Both!  I typically work in my office on Tuesdays at 250 West First Street, Suite 214 in Claremont, CA.  I like to reserve Tuesdays to see in person clients.  I see clients on Mondays and Wednesday through Friday on my online office at doxy.me/helenglazetherapy.   When I am online, I am able to see any client who is physically located in California at the time of the session.  

Yes.  This is the best way to secure an appointment time that you know works for you.  It is not required, however.  Clients with unpredictable schedules often need to schedule week by week.  I’ll do whatever works best for you.

That depends!  Most sessions start on the hour and are 50 minutes long, unless you have requested an intensive 75 or 100 minute session or are in the midst of a crisis and need additional time.  Please see the “services” page of my website to see a full price list for these longer sessions. 

That depends on the kind of work you are hoping to do.  Research shows that a minimum of 8 consistent (usually weekly) sessions is needed in order to make progress.    Most clients prefer more than that, as the issues they are coming with are layered and take time to explore.  Quite often I will see clients for several months and sometimes years, particularly for those looking to process trauma and other deeper psychological concerns.  There are times, however, when folks have a very specific decision they are trying to make or a short-term solution they are looking for.  In those cases, three or four sessions is enough.

This is absolutely the end goal!  Sometimes though, therapy sessions can feel hard and vulnerable because you are talking about difficult subjects that you may have "put away" for a long time.  So, therapy might feel harder before it feels better – and that’s ok!  Remember that you can set the pace and if you are feeling overwhelmed, you can stop the conversation and we can shift focus to self-care and coping skills, which can be a great way to get your footing when things seem intense. When engaging with difficult topics in the therapy room, it is essential to practice good self-care at home.     

If you are coming to engage in SPACE parent training, there is homework every week.  For other types of therapy, I will typically only give homework if you specifically ask for it.  I am more than happy to give homework, but it is not my default practice. For those who aren’t interested in homework between sessions, I have found homework can sometimes be an impediment to feeling comfortable in therapy.  For those who want work beween sessions, homework can be extremely helpful.  So, if you want homework please ask and I will happily oblige

Absolutely. My job is to help clients live authentically and engage in healthy and loving relationships. These can be friendships or romantic relationships and can be in the context of gay, straight, male, female, or fluid identities. As a cisgendered, straight, white woman I am also aware that “openness” is not enough.  It is important to research and learn, and to even be open to being wrong sometimes.  After all, I’m just human and I can’t always get things right all the time.   I am always learning. One resource that I am particularly excited about is the National LGBTQIA+ Health Education Center, which offers a number of educational resources for community members, families, and educators. You can learn more at:  https://www.lgbtqiahealtheducation.org    

One of my primary motivators for becoming a therapist was to have the chance to work with couples!  It is complex, but truly satisfying work. Because couples work is demanding, however, I try to keep my couples caseload to no more than 50% of my client base.  As a result, there are times when I may not have availability.  In those cases, I keep a waiting list and can also provide additional names of those who may be able to see you sooner.  

Not typically.  Couples sessions are hard work for you as the couple.  We are often dealing with longstanding tensions and it is essential that I do all I can to minimimize any perception of bias. If I am seeing one of you privately, it is only natural that we will develop a closer therapeutic relationship and the other member of the partner would be right to be concerned about my neutrality.  While I may choose to see each member separately during the assessment phase of therapy, I normally will not do so in subsequent sessions.

​

I am not currently in-network for any insurance plans.  If you would like to seek reimbursement from your insurance company, I can provide you with a "superbill." A superbill is a short form with a list of all services you have paid for, total costs, my NPI number, and diagnostic codes associated with your file. Sometimes your insurance provider will also have a separate form they would like you to complete in addition to the superbill that I will provide to you. 

If you would like to use a superbill, I recommend that you contact your insurance company to ask if you have out-of-network benefits for outpatient mental health services.  If your plan includes this coverage, you may want to ask what percentage of my total fee they will reimburse so you can get a sense of your out-of-pocket expense after you receive reimbursement from the insurance company.